Cow Face Coaching Limited will : treat every client with respect, recognising their autonomy and empowering them to make their own decisions.
Ensure all client information is kept confidential, only sharing details with explicit client consent, provide a safe, supportive space where clients feel free from judgment and can explore their thoughts and feelings openly.
Clearly communicate the scope of services, fees, and any other expectations upfront. Ensure that clients are fully informed about what to expect from the coaching process.
Offer services only within our areas of expertise. Seek ongoing professional development to ensure the highest standard of coaching practice.
Always provide honest and straightforward feedback, while remaining empathetic and supportive.
Maintain clear professional boundaries with clients to prevent conflicts of interest and to protect the integrity of the coaching relationship. Refrain from engaging in any relationships with clients that could impair professional judgment or increase the risk of harm to the client. Use professional and respectful language in all communications, whether verbal, written, or electronic.
Recognise and respect the diverse backgrounds, values, and beliefs of all clients. Offer services that are inclusive and culturally sensitive.
Provide services without discrimination based on race, ethnicity, religion, gender, sexual orientation, disability, or any other characteristic protected by law. Cow face Coaching Limited coaches women who face specific life challenges and those in the workplace thus adhering to the Equality Act 2010.
Address the whole person, taking into account mental, emotional, physical, and spiritual well-being in the coaching process.
Recognise when a client’s needs exceed the scope of coaching and refer them to appropriate professionals such as therapists, legal advisors, or medical professionals when necessary. Encourage self-reliance in clients, ensuring that they do not become dependent on coaching. Use secure and reliable technology platforms for virtual coaching sessions to protect client privacy and data integrity.
Ensure clients are fully informed about the nature of virtual coaching, including potential risks and benefits, and obtain their consent before proceeding. Maintain accurate and confidential records of coaching sessions, ensuring they are securely stored and only accessible by authorised personnel.
Regularly seek feedback from clients to improve services and address any concerns. Be open to constructive criticism and willing to make necessary changes.
Abide by all relevant laws and regulations in the UK, including those related to business operations, data protection (GDPR), and client safety.
Engage in regular supervision or peer support to maintain high standards of practice and ensure accountability in the coaching process.
Ensure that all promotional materials and communications are honest, not misleading, and accurately represent the services offered.
Commit to ongoing professional development and staying informed about best practices and emerging trends in coaching, especially those relevant to women’s holistic and executive coaching.
Prioritise the best interests of clients at all times, acting with integrity and responsibility throughout the coaching relationship.
This code of conduct reflects our commitment to providing ethical, professional, and client-centred coaching services tailored specifically for women. We are dedicated to creating a positive, empowering, and transformative experience for all our clients.
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